Website Comparison between TGV cinema and GSC cinema

I used to be an e-ticketing customer for about a year.
Of course, in both GSC and TGV.
However, from what my experience told me, each of the TGV and GSC website got it's Pros and Cons.

Golden Screen Cinema (GSC)
Pros
- smooth navigating
- user-friendly cinema, date, movie selecting (not the drop down box, it's the FLASH)

Cons
- the drop down box at the left side are likely to be error
- layout is somewhat messy
- the last payment part page is a pop up windows (most browsers blocked it, and if the customer is a novice, it could cause many problems.)

TGV
Pros
- step by step guidance
- no flash content
- very responsive staff, feedback respond almost instant. (from my experience)

Cons
- the website is VERY slow. (for a several month already.)
- the login box pop up are slow and uncertain. (if you not choose to login at the very first page.)
- if no seat available, it display a message which is not really informative. (It just ask you to choose a different show time or ticket type.)
- sometimes not responding


NOTE : The comparisons above are just very personal opinion.

I mailed a complaint regard the slowness issue for the TGV website and this is their reply

"Greetings from TGV Cinemas!

Thank you for your email.

We are truly sorry for your unpleasant experience with our website. We are currently working on revamping the website and we are looking at completing it by 2^nd quarter. You will be seeing a total different layout in July .

Please bear with us for time being.

Thank you once again

Anushya Ramaiyah

Customer Service"

(I bold the 'july' myself)